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Customer Feedback

We actively encourage you to complete our customer feedback form to let us know how we are doing, good or bad. We want to know.

Please let us know if you are not satisfied with us for any reason or have a suggestion about how we could do things differently.

If you feel that we have got it wrong or have given you poor service tell an Augean member of staff or their supervisor as this can often be the quickest way of sorting things out.

We will not treat your comments as a formal complaint (unless you ask us to) but we will use your comments and take appropriate action or give you information.

Get in touch with our experts

Call us on 0333 034 9004 or 

Call us on
0333 034 9004 or

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